Baseline: Help Desk Not Much Help–the slide deck

baseline

Baseline has put together a slideshow based on the numbers in our recent report about Help Desk Efficiency.  You can grab the report here:

Help Desk Efficiency Report

Sift through the slide show:

http://www.baselinemag.com/c/a/IT-Management/Help-Desk-Not-Much-Help-416892/


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